Q: How can I view the status of my order? A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose
status you wish to view.
Q: What are your shipping costs? A: No charge for shipping
Q: Why will my credit card not process on your website? A: If you are using a credit card, you must provide the security number on the credit card at AMERICAN EXPRESS
non-embossed on the front of the card) --- ALL OTHER CREDIT CARDS (last three digits on the back of the card) at checkout.
Q: Who do I contact for questions, comments, or any problems? A: Email: hartmannselmhurst@sbcglobal.net Phone: 630-833-9305
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